Aviso legal
Legal Notice
Last updated: October 27, 2026
1. Website Operator
The website nvx.fashion (“Website”) and the NVX online store are operated by Guangzhou Xinghuilian Network Technology Co., Ltd.(广州星汇链网络科技有限公司), based in Guangzhou, Guangdong, China.
Our business address is published on our Contact Information page.
Customer support: service@nvx.fashion
Service hours: 24 hours a day, Monday through Friday.
2. Applicable Terms and Policies
This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy.
The relevant policy governs its specific subject matter. This Legal Notice does not replace those policies or reduce any mandatory consumer rights.
3. Intellectual Property
Website content, including NVX branding, graphics, photographs, text, and designs, is owned by NVX or its respective rights holders and is protected where applicable by intellectual property laws.
Except as permitted by law or with the relevant rights holder’s permission, you may not reproduce, distribute, modify, or commercially exploit protected content. References to third-party names or marks do not imply endorsement or affiliation.
For intellectual property concerns, please email service@nvx.fashion with the relevant URL, a description of the material, and information supporting your claim.
4. Product Information and Pricing
We aim to provide accurate product descriptions, images, prices, and availability information. Product colors may appear differently depending on your screen and settings. This does not affect your rights if goods are defective or materially different from their description.
Prices, promotions, and availability may change. Applicable charges and promotional conditions are disclosed before purchase. Corrections or order cancellations will be handled in accordance with our Terms of Service and applicable law, including any required refund.
5. Shipping and Returns
Orders ship from China. Shipping methods, estimated times, charges, and applicable import responsibilities are explained in our Shipping Policy and before purchase. Delivery estimates do not remove our obligations concerning shipment, non-delivery, or refunds.
Our Refund Policy generally allows voluntary return requests within 30 days after delivery of the final item for orders delivered to Canada, China, the United Kingdom, and the United States, subject to eligibility requirements. We do not charge a restocking fee. For ordinary change-of-mind returns from Canada, China, and the United States, an NVX return label generally costs US$5, deducted from the refund where disclosed and lawful. Statutory cancellation rights and their separate return-cost rules are explained in our Refund Policy.
Change-of-mind charges do not apply to defective, damaged, incorrect, or materially misdescribed goods. Where a return is required for such an issue, NVX provides a prepaid label or arranges return shipping at our cost.
Contact us before sending a return to obtain the correct instructions and address. Our business address should not be used as a return destination without confirmation. This process does not limit statutory rights.
6. Privacy and Third-Party Services
Our Privacy Policy explains how personal information is collected, used, disclosed, and handled, including the privacy choices available to you.
Our store is hosted on Shopify. Purchases from this store are transactions with the website operator identified above. Third-party websites and services may have their own terms and privacy policies.
7. Liability and Consumer Rights
Any limitations of liability apply only to the extent permitted by applicable law. Nothing in this Legal Notice excludes liability that cannot lawfully be excluded or restricts mandatory consumer protections.
The governing-law and dispute provisions in our Terms of Service apply subject to any mandatory rights available in your place of residence.
8. Updates and Contact
We may update this Legal Notice and will publish revisions with an updated date. Changes will not retrospectively reduce rights relating to existing purchases.
For questions, complaints, or legal inquiries, contact service@nvx.fashion.